Frequently asked questions

I am happy to recommend the following:

Body care: Try our bestseller, Body Butter Orange.

Facial care: One of the 3 Face Balms.

For very sensitive skin, use pure shea butter for the body (this is the pure raw material shea butter) or the unscented Body Butter (Belly Butter) and the unscented Face Balm for the face.

These skincare products have been deliberately developed for ALL skin types. Find out why in this article. Give your skin time to adjust to a new skincare product.

If you don't like a product, send it back to us with your feedback and we will refund your money. It is important to us that you feel good in your skin.

Our shea butter is always unrefined. This means that it is produced gently and traditionally. It comes from wild growth in Ghana and is certified organic. In addition to valuable fatty and oleic acids, it also contains vitamin E and beta carotene, which act as antioxidants and thus protect the skin from free radicals. Find out more in this article.

We always recommend unrefined shea butter for all nature fans, it is a true miracle cure!

All information about shipping to Switzerland, Liechtenstein and the EU can be found here under shipping costs.

The past few years have shown that many customers with atopic dermatitis and rosacea greatly appreciate our product range.
Our skin care products contain only a few, carefully selected ingredients that can be helpful for neurodermatitis, rosacea and similar conditions thanks to their soothing, moisturizing and lipid-replenishing effect.
However, they were developed for sensitive skin and not specifically for rosacea or neurodermatitis. As skin conditions often require adapted, medically supervised care, we recommend discussing this with a specialist in advance.